Pizza Hut Aspley

Ordered delivery online, did not show up. Tried phoning the store, phone hung up once connected, twice. Went in to the store to ask what happened to delivery and the manager was so rude, abrupt and had no idea of the meaning of customer service. If I could give a rating of negative 10 I would. Don't bother going here. Am still left without 3 pizzas that were paid for. He couldn't tell me if he'd even received the order, he was too busy being the rudest man I've ever met.

My last 2 visits to this store were subpar, to say the least. Of these two visits, two of the three pizzas I received and paid extra for added pepperoni on both, they barely put cheese on the pizzas. I was then told I'd be able to have those pizzas replaced on my next visit. This was not the case. I'd placed my order online and then contacted the Aspley store by phone regarding the replacement pizzas. The "manager" who answered was very short, wouldn't listen and hung up on me. When I went in to collect my order, both him and a female employee (who appeared to be his wife) stood arguing with me at the counter about replacing the pizzas for me. Saying it's not their policy and that they'd simply refund the price of the extra pepperoni despite being able to show them a conversation with the manager who was on the night it occurred. They were argumentative, rude, and 100% in the wrong. Disgusting customer service, I've been a regular customer for many years, and on the few occasions, I have had an issue they've been handled in a very poor manner, to say the least. Will not be going back after being spoken to like that.